sotong88 Privacy Policy: How We Protect Your Data

This page describes what we collect when you use sotong88 and how we keep that data protected. We at sotong88 take data security seriously. We collect your personal information — name, email, phone number, identity documents, and payment details — only to deliver our sportsbook and gaming services where local law permits. Your account security and data privacy are commitments we enforce across every sotong88 transaction.

Our privacy policy is transparent about what data we gather, how long we store it, and who can access it. We do not sell your information to advertisers, marketing firms, or data brokers. We share your data only with licensed payment partners, regulatory agencies when legally required, and our internal compliance teams. When you join sotong88, your privacy is protected by industry-standard encryption and regular security audits.

Read this policy carefully. If you have questions about how we handle your information, contact our support team.

What We Collect on sotong88

We collect personal data at several points. During account registration, we ask for your legal name, email address, phone number, and payment method. When you make your first withdrawal request, we ask for a photo ID (passport, driver's license, national ID) and proof of address (utility bill or government-issued document). We use this information to verify your identity, prevent fraud, and comply with anti-money-laundering (AML) regulations in supported jurisdictions.

When you use sotong88, we log your account activity: your deposits, wagers, game history, and withdrawals. We record the payment method you use (whether DANA, e-wallet, mobile banking, or local payment virtual account), the amount, and the timestamp. We track your IP address and device information when you log in. This data helps us detect unauthorized access and investigate disputes.

We collect behavioural data to improve our platform. sotong88 records which games you play, how long you play, and which markets you access — Liga 1 sportsbook, live-dealer blackjack, slots, or esports. This helps us understand user preferences and maintain reliable service. We do not use this data to target you with advertising or sell it to third parties.

Identity verification data: Photo ID, address proof, name, date of birth — collected once before first withdrawal and stored securely.
Transaction data: Deposits, withdrawals, wagers, payment method, amount, timestamp — retained for seven years for regulatory compliance.
Account activity: Login history, IP address, device type, games played — logged for fraud detection and account security.
Contact information: Email and phone number — used for account recovery, support, and mandatory communications only.

How We Store and Protect Your Data

sotong88 uses encryption to protect your personal information during transmission to our servers. Your password is encrypted; we never store it in plain text. Your payment card or e-wallet details are not stored on sotong88 systems — they are held securely by our licensed payment partners (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks: mobile banking, local payment, online payment, e-wallet). We use tokens and secure gateways to process payments without handling your payment credentials directly.

Our sotong88 data centers sit in jurisdictions selected for regulatory compliance and security. Your account data may be stored outside your country of residence. This is standard practice for online gaming platforms operating across multiple regions. We maintain backup systems to prevent data loss.

We retain your data for as long as your sotong88 account is active, plus three to seven years after closure (to comply with financial and AML regulations). After this retention period, we delete your personal information unless required by law to keep it.

Data location: We do not guarantee that our servers are located in Indonesia or your jurisdiction. Data may be stored or processed across multiple countries where sotong88 operates. You are responsible for understanding that cross-border data transfers occur when you use sotong88.

Sharing Your Data

We share your personal data only in these circumstances:

With payment processors — to process your deposits and withdrawals via mobile banking, local payment, online payment, and bank transfer
With regulatory and law enforcement authorities — when required by court order or applicable law
With our internal compliance and fraud teams — to detect unauthorized account access and money laundering
With third-party service providers — for data hosting, backup, and customer support (under strict data-protection contracts)

We do not share your betting history, account balance, or gaming preferences with advertisers, social media platforms, or data analytics firms. We do not sell your data. When you wager on Liga 1 matches in Jakarta, play live blackjack during Idul Adha, or bet on Champions League in Surabaya, your account activity remains private to sotong88 and our licensed partners only.

Cookies and Tracking

We use cookies to keep you logged into sotong88 and to remember your preferences (language, game filters). Cookies are small files stored on your device. We use first-party cookies only — set directly by sotong88 — not third-party cookies from advertising networks. You may disable cookies in your browser, but this may affect sotong88 functionality.

We use analytics tools to understand how users navigate our platform. These tools do not identify you personally; they track aggregate behaviour patterns (how many users play slots vs. live dealer, which sports markets are busiest). We do not use this data for targeted advertising.

Your Rights on sotong88

You have the right to access, correct, and delete your personal data. If you request a copy of your information, we provide it within fourteen days. If you notice an error in your registered name or address, contact our support team and we will correct it. If you wish to delete your account and associated data, you may request permanent deletion — we will remove your personal information after any outstanding disputes are resolved and legal retention periods expire.

You may also request that we stop using your data for non-essential purposes. For example, if you do not want sotong88 support to contact you via phone, you can limit communication to email only. Core data — identity, transaction history, payment records — cannot be deleted because we are legally required to retain them for anti-money-laundering compliance.

Changes to This Policy

We may update our privacy policy if regulations change or if we introduce new sotong88 features. We notify you of material changes by email or in-app notice. Continued use of sotong88 after an update constitutes acceptance of the new policy.

Contact sotong88

If you have questions about how sotong88 collects, uses, or stores your data, contact our support team through your account dashboard. We respond to data-privacy inquiries within seven business days. If you believe sotong88 has misused your personal information or violated this policy, you may file a complaint with the data-protection authority in your jurisdiction (if one exists). sotong88 cooperates with regulatory investigations and will respond to official data-protection requests in accordance with applicable law.

sotong88 is committed to protecting your privacy. We encrypt your data, limit access to your information, and comply with data-protection standards where our services operate. When you register a sotong88 account, verify your identity, deposit via your preferred payment method, and participate in our sportsbook or gaming services, we treat your personal information with the security and confidentiality it deserves.